This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

VOTERS CONTACTED METRIC

This is a metric that indicates how many of ​the voters that have been assigned to a ​volunteer have been contacted. The number ​after the / indicate how many voters have ​been assigned to the volunteer.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

CHATS & CALLS METRIC

This is a metric that indicates how sms chats ​and calls the volunteer has concluded up to ​the current moment.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

This is a metric that indicates how many of ​the voters that have been contacted have ​provided a commitment to vote or not.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

COMMITED TO VOTE METRIC

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

VOTER’S NAME

This is the individual voters’ names. When ​the volunteer clicks on a name, they will be ​taken to the Contact Card for that specific ​voter. The contact card contains additional ​information, notes and options to call or ​send the voter a sms message.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

CONTACT BY PHONE ICON

This icon indicates whether the specific voter ​has been contact by phone. When the icon ​is grey, it means that this voter has NOT ​been contact by phone yet. A green icon ​indicates that the voter HAS BEEN contacted ​by phone.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

CONTACTED BY SMS ICON

This icon indicates whether the specific voter ​has been contact by sms. When the icon is ​grey, it means that this voter has NOT been ​contact by sms yet. A green icon indicates ​that the voter HAS BEEN contacted by sms.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

COMMITED TO VOTE METRIC

This is a metric that indicates whether a ​specific voter has shown a commitment to ​vote in the upcoming elections. This is based ​on the engagement that the volunteer has ​had with the voter.


There are three possible indicator for this ​metric. A indicates that the voter is very or ​somewhate likely to vote. A indicates the ​voter is some unlikely to or will not be voting. ​A indicates that the voter is still ​undecided as to whether they will be voting ​or not.

X Icon
Question Mark Icon
Check Marks - White Tick Icon Simple - Vector

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

FOOTER MENU: CONTACTS

Clicking this icon in the footer menu on any ​of the other screens of the tool will return the ​volunteer to this contact list.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

FOOTER MENU: CALLS

Clicking this icon will take the volunteer to a ​log of all the phone calls that have taken ​place. This log will have a chronological log ​of the calls with dates so that the volunteer ​or their supervisor can review calls that have ​taken place already.


Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

FOOTER MENU: CHATS

Clicking this icon will take the volunteer to a ​log of all the sms chats that have taken ​place. This log will have a chronological log ​of the chats with dates so that the volunteer ​or their supervisor can review chats that ​have taken place already.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

CALL ICON

Clicking this icon will initiate a call with the ​selected voter.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

SMS MESSAGING ICON

Clicking this icon will open the sms ​messages so that the volunteer can send an ​sms message to the selected voter.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

NOTE ICON

Clicking this icon will open the note interface, ​allowing the volunteer to add notes to the ​voter’s contact record.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

DETAIL TAB

Clicking this tab will bring the volunteer back ​to this screen with the demographic and ​voting information for the voter.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

NOTES TAB

Clicking this tab will take the volunteer to the ​notes for the selected voter. This is useful if ​the volunteer would like to review previous ​notes on the selected voter.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

INFORMATION SECTION

This section contains demographic data for ​the selected voter.

Click on the hotspots on the different parts of ​the image below to learn what each function ​each item has.

VOTING HISTORY

This section contains the selected voter’s ​voting history in previous elections.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to step ​through the lesson.

Volunteer Outreach Tool

TRAINING PROGRAM

Thank you for signing up to support your community!

You’re joining a powerful group of volunteers dedicated to uplifting Black voices in key elections nationwide..


This training program will assist you in familiarizing yourself with the

Volunteer Outreach Tool and its functionality.


If you have any questions please email 2024volunteers@naacpnet.org or call (410) 580-5777

login  icon

LESSON MAP

Note outline icon

7 - Adding a Note After SMS Engagement

Contact List Icon
Compliance document icon

8 - Viewing Voter Notes

Contact Card

3 - Exploring The Volunteer Contact Card

Add User Profile

9 - Requesting Additional Voter Contacts

Call icon. Mobile call icon.

4 - Making a Call With The Tool

Process Map Icon

10 - Navigating The Tool Menu

Note outline icon

5 - Adding a Note After The Call

Log Out Icon

11 - Logging Out of The Tool

Chat Icon

6 - Sending an SMS Message With The Tool

Consolidation Icon

12 - Exploring The Volunteer Workflow

Home Icon
Index

LESSON MAP

HOW TO LOG INTO YOUR VOLUNTEER TOOL

This lesson utilizes Scribe technology which ​provides a step-by-step guide through the ​tool. Click on the “Get Started” Button to ​step through the lesson.

Home Icon
Index

LESSON MAP

EXPLORING THE VOLUNTEER CONTACT LIST

Click on the hotspots on the different parts ​of the image below to learn what each ​function each item has.